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Fiorence Atelier is committed to respecting and protecting the privacy of our customers. Please review our policy statement for detailed information.

Our site uses an order and registration form so that you can request information, products and services. However, you can visit our site at any time without identifying yourself or providing any personal information.

Our order form asks for contact information about you (email address, mailing address, telephone number). This is used to fulfill your order and to get in touch with you when necessary. The financial information you provide (credit card number and expiration, billing address, etc.) is used to bill you for products and services. We use SSL (secure socket layer) and PGP technology to protect the security of your credit card information.

If you have any hesitation about placing an order with us online, we invite you to make your purchase by phone by calling 52 55 52 90 75 93. Our Design Studio sales representatives will be happy to assit you 9am to 8pm Monday to Friday and Saturdays 9am to 6pm.

You may request to have your name and email address removed from our mailing list at any time by emailing us. Your name and email address will be removed immediately. However, if you place an order after removing your email address from our mailing list, you will still receive an email confirmation of your order.

Fiorence Atelier uses a sophisticated secure encryption server on which to store all of your personal and financial information. This information is maintained in our company and is not available to anyone outside our company. In addition, we have strong internal security measures in place to prevent the loss, alteration or misuse of your information once it is in our records.

We do recommend that you keep your password in a safe place and that you remember to sign off your account when you have completed your order.

If you have any questions or concerns about our privacy policy, please contact us in one of the following ways:

By Mail: Customer Service

Fiorence Atelier

Blvrd. Interlomas 5 Local J09

Sn Fernando La Herradura

Huixquilucan Edo de México

CP 52757

By Phone: 52 55 52 90 75 93

                  52 55 52 90 17 07

By Email:

When you use our site or place an order with us, you agree to the collection of information outlined above in our privacy policy. Should it become necessary to update this policy, we will post all changes on our site and those changes will go into effect when posted.

Fiorence Atelier is committed to building lasting relationships with our customers and to providing the best customer experience possible. We are constantly reviewing and updating our product and services offerings in order to respond to the needs of our customers. We are always happy to hear from you and invite you to email us or to call us at 

52 55 52 90 75 93

52 55 52 90 17 07

Information regarding online dispute resolution pursuant to Art. 14 Para. 1 of the ODR (Online Dispute Resolution Regulation):

The European Commission gives consumers the opportunity to resolve online disputes pursuant to Art. 14 Para. 1 of the ODR on one of their platforms. The platform ( serves as a site where consumers can try to reach out-of-court settlements of disputes arising from online purchases and contracts for services.